Why do ALL businesses need an online presence?

Recently, I have been looking for places in my surrounding areas to take my children to. How did I look for them? Well, considering petrol prices and having two small children, as well as the fact that Richards Bay is not exactly my home town, I did the thing that everyone of this century does.. I googled it! 

I am very sure that if you are reading this, that you are familiar with this term! We google everything from movies showing at local cinemas to the kind of dress we want to wear for a certain occasion. 

This is why having an online presence can make or break a business! Having an up to date website, enables potential customers to find products and services with ease! 

Even if a person knows nothing about you,or your business personally,  simply viewing your website online and seeing that you know what you’re talking about when it comes to products and services, by viewing the information available on your website, can secure you a new customer easily . 

Here are a few key reasons as to why your business needs an online presence

1Low advertising and marketing costs

The one time cost of designing a website and annual fees of renewals (domains & hosting), and website maintenance  is the smallest fraction of the cost you spend on billboards, printing out flyers and newspaper adverts etc. Moreover, the same information that you have printed will be featured on the website, guaranteeing you global market coverage! You can advertise your products and services for free across your social media sites and your blog

Incorporating an  order online function, contact us form or email addresses on your website will definitely prompt your client to leave you a message or get in touch with you later.

3. Enhance communication & customer care

Frequently asked questions or FAQs are a great portion to add to a website. Instead of answering the same question repeatedly for example, what is your store’s return policy? You can have a section on your website that contains answers to questions like these so that customers can find them with ease. 

Getting the word out there when you have a new product/ service available in your business becomes an immediate process as well instead of having to wait for the next print! 

4. Branding

Having a nicely designed website can strengthen your corporate image and improve your branding. 

5. Adds confidence, trust and belief

Having an online presence creates confidence, trust and belief in your customers. 

6. Reviews 

Having a website enables reviews and feedback from customers. Any praise that is publicly available will build your online presence and show even brand new that you are a reputable business. Even where there are less than kind reviews or comments, you can reach out to unhappy customers and resolve the issues so that your good name stays intact. It’s better to know about an unhappy client so you can make amends and carry your name forward, than have an angry customer share their distaste for your business without you even knowing they were unhappy in the first place! Being able to right wrong helps build customer loyalty. Even if you’re not forgiven,  customers can see that you tried and that you’re willng to do everything in your power to keep them happy!

NIYASH offers web site design  and other service packages at affordable rates. We even include custom made packages with prices to accommodate your pocket!  All web design packages include free one month seo! 

Contact Us via the following:
web: www.niyash.co.za

facebook:@niyashconsulting

email: info@niyash.co.za

avi.gobin@outlook.com

mrsgobin@gmail.com

Call: +2783 876 3404

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Develop your learning objectives & design your training materials

Develop your learning objectives

The learning objectives are the starting point of the development of any learning activity. Learning objectives are a list of things the workers must be able to do after they have completed the training.

Once you’ve created your learning objectives, create content that covers the objectives. In addition, the following should assess only the workers’ understanding of the objectives performed during training to evaluate your workers’ comprehension of the training:

  • quizzes
  • tests
  • case studies
  • hands-on exercises

There are specific reasons why learning outcomes and objectives should be well thought through and clearly stated from the outset and before any design activities take place. These are:

  • Identifying outcomes is an effective way to review curriculum and content. This leads to a more balanced and well-sequenced curriculum.
  • It helps design appropriate assessment and evaluation tools that accurately reflect the curriculum.
  • By reviewing the needs assessment, trainers know what participants know and need, and the learning outcomes help inform everyone as to what new materials or skills they are intended to learn.
  • Trainers are able to evaluate the effectiveness of their teaching. Have the outcomes been achieved?
  • An instructional shift from teaching to learning is facilitated. The focus is on the learner rather than the trainer.
  • Participants will know exactly what they are expected to learn, thus avoiding ambiguity.
  • If you build participant learning assessments into the training, participants will know exactly how their learning will be assessed.
  • Participants begin to take more responsibility for their own learning when they know what they are expected to do and what standard they are expected to achieve.

Design your training materials

There are four major steps to any training design process:

STEP 1: It is much better to sketch out the whole curriculum before going into the specifics. Think about the big picture:

  • What is the major aim of the training?
  • What is it trying to achieve? WRITE a goal or aim statement. This should be a broad, general statement, such as; participants will be able to understand the importance of disaster risk reduction along side preparedness and response.

STEP 2: CONSIDER the overall scope of training. Specify the major topics or sections of the training by brainstorming (with others) and making a list.

  • What sort of things do we want the participants to learn? At this level the outcome statements will be quite broad referring to such areas that cover the whole subject. For example: It is anticipated that participants who successfully complete the training will be able to:
  1. Establish a common understanding of the tenets on which lie the foundations of disaster risk reduction (DRR).
  2.  Develop a better understanding of preparedness, response and recovery as integral to disaster risk reduction.
  3. Illustrate the role of different stakeholders in DRR, the integrated nature between the sectors in DRR and the importance of coordination between stakeholders.
  4. Introduce and discuss the already put in place mechanisms for reducing disaster losses and risk management, focused on their region.
  5. Build a network among the participants by sharing the experience, existing know-how and team building.

STEP 3: The next step is to IDENTIFY specifics. Brainstorm and create a list. This is where we will write clear, precise statements detailing what the participants will actually be doing.

  • What specific, detailed knowledge, information, or skills do we expect participants to learn from the training?
  • What cross cutting issues need to be included and which ones to be prioritised (gender, environment, etc.)? For example: It is anticipated that participants who successfully complete the training will be able to:
  1. Acquire the conceptual basis to appreciate the complexities of vulnerability, risk and disaster risk management.
  2. Develop a better ability to engage with and relate to disaster professionals from various disciplines in a field situation.
  3. Increased ability to use tools and mechanisms to analyse hazards, vulnerability and capacities and acquire basic skills in risk identification and assessment.
  4. Identify strategies for building a disaster risk reduction capacity.
  5. Ability to advocate and promote DRR for government buy-in.

STEP 4: THINK about how participants can demonstrate their learning, i.e., exactly what they should be able to do. Brainstorm and generate a list of ideas for how participants can demonstrate what, how much, and how well they have learned.

 

Source: This information has been sourced from a great training development guide from: www.msb.se

 

PREVENT & DETECT GAS LEAKS IN THE WORKPLACE

As you have heard, there has been a freak accident at Durban’s naval base due to a gas leak.

See article here.

Let us look at the ways to both prevent gas leaks in the workplace, and what we can do to detect – and react to – them in time to prevent similar such tragedies.

How to prevent Gas leaks

  1. Implement the correct safe work procedures for gas installations, and confined space work procedures.
  2. Lock out gas lines if you are able to.
  3. Test the atmosphere before and during maintenance.
  4. Purge areas where gas is known to accumulate.
  5. Ensure your gas pipes run outside as much as possible.
  6. There should be minimal joints in the pipework.
  7. Always test pipes for leaks after you’ve installed them.
  8. If you have to run gas pipes in an enclosed space, install a gas leak detection system with sensors, an alarm and an automatic gas shut-off valve.
  9. If gas pipes have to run in an enclosed vertical shaft, install an extractor fan so that the shaft is continuously fully vented.
  10. Make allowances for movement for gas pipes laid in cement floor screeds.
  11. A competent person should conduct periodic checks to ensure there are no leaks.
  12. Use correct pipes and jointing methods: MDPE (yellow plastic) underground, galvanised steel and copper above ground.
  13. Most gas leaks occur at pipe joints. Ensure you’ve implemented the correct jointing method for pipe system, such as fusion joints for large MDPE pipes, screwed joints for steel pipes and compression and capillary jointing methods for copper pipes.
  14. You must also use gas PTFE tape (which is thicker than normal) for screwed and compression fittings.
  15. Only ever employ approved operatives for gas installations.
  16. A qualified technician should inspect your gas equipment at least once a year.
  17. Keep all combustible materials (chemicals, papers, boxes, solvents, etc.) at a safe distance from this equipment.
  18. Make sure your entire facility is adequately vented, and that all pipes and flues are in good condition.
  19. Follow all manufacturers’ recommendations for cleaning and maintaining natural gas equipment.
  20. Install carbon monoxide detectors in all areas of your facility.
  21. Never hang tools or other devices on natural gas pipes and meters.
  22. Check pilot lights on gas appliances to make sure they are burning blue. A very small amount of yellow or orange is also acceptable. Appliances with steady yellow or orange burning flames should be serviced by a qualified professional immediately.

 

 

How to detect a gas leak

If a gas pipe is damaged (or if you smell gas in the area):

  • Do not turn any electrical switches on or off (e.g. ignition switches).
  • Do not operate any plant or equipment.
  • Move people away from, and upwind of, the affected area.
  • Prevent smoking, the use of naked flames, the use of mobile phones or other ignition sources near the leak.
  • Report the leak/damage immediately to the proper authorities. Remember to provide accurate information on your location and the nature of the incident.

When you have completed the above:

  • Do not attempt to repair the damage.
  • Do not cover up a damaged main or service. This may lead to the gas travelling through the ducts, sewers, chambers or voids and potentially building up inside the premises or confined space.
  • Do not turn off any gas valves in the road or footpath (you may cause further problems by doing so).

 

Remember: Gas leaks don’t occur in isolation

Gas leaks are often attendant hazards to working within a confined space. It is impossible to provide a comprehensive list of confined spaces, as some may always qualify as one, whereas others may only become a confined space during their construction, fabrication or subsequent modification.

 

Apart from potential gas risks, other hazards in confined spaces include:

  • Poor air quality
  • Chemical exposure
  • Fire hazards
  • Process-related hazards (e.g. residual chemicals)
  • Noise
  • Safety hazards (e.g. moving parts, slips and falls)
  • Radiation
  • Extreme temperatures (both surface and atmospheric)
  • Bulk material that shifts or collapses
  • Barrier failures
  • Uncontrolled energy
  • Poor visibility
  • Biological hazards
  • Dust present in very high presentations (e.g. flour in silos)

 

You must carry out a suitable and sufficient assessment of the risks to decide the measures necessary for working safely. For work in confined spaces, this means:

  • identifying the hazards present
  • assessing the risks
  • determining the precautions to take.

 

In most cases, your assessment will consider:

  • the task
  • the working environment
  • working materials and tools
  • the suitability of those who carry out the tasks
  • arrangements for emergency rescue.

Find us at NIYASH

Contact us here.